Title VI Civil Rights and Complaint Procedure

Effective March 21, 2019

Title VI Civil Rights Policy Statement

Any person who feels that he or she has been excluded from participation in, been denied the benefits of, or otherwise subjected to discrimination under any SolTrans service, program or activity, and believes the discrimination is based upon race, color or national origin, may file a formal complaint with the SolTrans Civil Rights Officer. Please download a printable complaint form below and mail it to:

Dennis Ybarra
SolTrans Civil Rights Officer
311 Sacramento Street
Vallejo, CA 94590


Complaints must be filed within 180 calendar days after the date the person believes the discrimination occurred.

Information about the Title VI of the Civil Rights Act of 1964  from the Federal Transit Administration (FTA).

Title VI Civil Rights Complaint Procedure

SolTrans Title VI Civil Rights Program

How to file a civil rights complaint:

SolTrans Title VI Complaint Procedure

SolTrans Title VI Complaint Form

Cómo presentar una queja de derechos civiles:

Soltrans Título VI Procedimiento De Quejas

Formulario de Quejas del Título VI de SolTrans