SolTrans

SolTrans – Impact of Northern California Fires

Dear SolTrans Community,

SolTrans would like to make sure that all riders and members of the communities it serves are safe and well informed. At this time, with the exception of the weekday school routes (Routes 15, 17 and 38), SolTrans is running as regularly scheduled. SolTrans will provide notice to the public through its website and social media in the event of any changes.

SolTrans is working with other public transit agencies, local government agencies, local law enforcement and community leaders to be a resource as needed. SolTrans is committed to providing continued, safe and reliable transportation services, and is ready to provide emergency response to the Northern California fires if conditions worsen.

For more information and the latest service updates, please visit soltransride.com.

Solano County Transit (SolTrans) has been the public transportation provider for south Solano County since July 2011. SolTrans provides local and regional fixed routes, complementary paratransit, dial-a-ride service, and subsidized taxi programs. The agency is a Joint Powers Authority (JPA) that is governed by a six-member Board of Directors, composed of two representatives from the cities of Benicia and Vallejo, Solano County’s representative on the Metropolitan Transportation Commission (MTC), and a representative from the Solano Transportation Authority.


Estimada Comunidad de SolTrans,

SolTrans quiere asegurarse de que todos los viajeros y miembros de las comunidades que sirve están seguros y bien informados. En este momento, con la excepción de los viajes escolares de la semana (Rutas 15, 17 y 38), SolTrans se está funcionando según el horario regular. SolTrans dará aviso al público a través de su sitio web y medios sociales en caso de cualquier cambio.

SolTrans está trabajando con otras agencias de transporte público, agencias gubernamentales locales, agentes de la policía locales y líderes comunitarios para ser un recurso según sea necesario. SolTrans está comprometido a proporcionar servicios de transporte continuos, seguros y confiables, y está listo para proporcionar respuesta de emergencia a las áreas de los incendios en el norte de California si las condiciones empeoren.

Para obtener más información y las últimas actualizaciones de servicio, visite soltransride.com.

Solano Transit (SolTrans) ha sido el proveedor de transporte público para el sur del Condado de Solano desde julio de 2011. SolTrans ofrece rutas fijas locales y regionales, servicios complementarios de paratránsito, dial-a-ride y programas de taxis subsidiados. La agencia es una Autoridad Conjunta de Poderes (JPA) que está gobernada por un Consejo de Administración de seis miembros, compuesto por dos representantes de las ciudades de Benicia y Vallejo, representante del Condado Solano en la Comisión Metropolitana de Transporte (MTC) y un representante de la Autoridad de Transporte Solano.

Posted under News Press Releases Rider Alerts Service Alerts

Public Involvement Policy and Title VI Program

Request for Public Comment

The public is invited to comment on the SolTrans Newly Revised Public Involvement Policy and SolTrans Title VI Program Attachment D. Federal Title VI regulations require the establishment of specific standards and policies across SolTrans’ services to ensure access to services throughout the service area, and to ensure that the design and operational practices do not result in discrimination on the basis of race, color, or national origin. Please see below for a summary of each section:

Public Involvement Policy
Newly revised document — Download SolTrans Public Involvement Policy with Updated Sections

Title VI Program
Download SolTrans Title VI Program with Updated Sections.
For individual edited sections click below:

  • Complaint Procedure  Updates were made to the this section to make information consistent with the rest of the document. Pages 11-20
  • SolTrans Board and Committees Appointees Table —  Table was updated to reflect current appointees. Page 40
  • Public Participation Plan — Sections were deleted and will be reflected in newly revised  Public Involvement Policy. Pages 48-60

Please submit comments HERE by Friday, September 15th, 2017.

Copies of the policy and program can be picked up at the Vallejo Transit Center or mailed directly to you by calling the SolTrans Main Line (707) 736-6990.

Thank you for your time and consideration.

Posted under News

FREE ONBOARD WIFI

SolTrans is excited to announce that *select buses now have FREE onboard WiFi access.  SolTrans riders can now access WiFi:

  • Express Routes 78, 80 and 85
  • Benicia Dial-A-Ride
  • Paratransit bus service – local and regional

To access the WiFi service, connect to the “SolTrans MyRide” network, accept the terms and conditions, and enjoy!

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* Some buses on the routes and services listed may not yet have WiFi.

Posted under News

Request for Public Comment

SolTrans Staff is requesting the public’s’ comments on the Draft SolTrans Service Standards and Policies. Federal Title VI regulations require the establishment of specific standards and policies across SolTrans’ services to ensure access to services throughout the service area, and to ensure that the design and operational practices do not result in discrimination on the basis of race, color, or national origin. Please click here for a copy of the SolTrans DRAFT Service Standards and Policies

Copies of the standards and policies can be picked up at the Vallejo Transit Center or mailed directly to you by calling the SolTrans Main Line (707) 736-6990.

Please submit comments HERE by May 9th, 2016. 

Thank you for your time and consideration.

Posted under News

Seniors and People with Disabilities Transportation Summit III

Flyer
As a follow-up to Summits I and II held in 2009 for seniors and people with disabilities, we will continue the conversation about filling the transportation gaps for Solano County’s most vulnerable citizens.

•  Learn about our progress
•  Identify continuing gaps
•  Develop next steps

Friday, May 6, 2016
8:30 am: Registration
9 am – 2 pm: Program

Joseph P. Nelson Community Center
611 Village Drive
Suisun City, CA 94585


Registration is required
 – Lunch is being provided by Brookdale Senior Living, and we are offering free transit service to the event.  To confirm you seat and to coordinate a ride, please call 800-535-6883 no later than April 27th.

Complete our online survey by April 22nd and learn the results at the Summit. 

Click on the blue “Customer Survey” icon if you use transportation services for seniors and people with disabilities.

Click on the green “Provider Survey” icon if your organization provides transportation services or programs for seniors and people with disabilities.

Customer Survey Button                                              Service Provider Survey Icon

Posted under Events News

Clipper Website Update

Effective Tuesday, March 29, 2016, 8:30 pm

Cubic will be updating the Clipper program.  The update process will affect the Clipper website (both desktop and mobile versions) and the Clipper phone system.

The update process will begin at 8:30 p.m. on Tuesday, March 29th.  While the process is expected to take approximately 6 hours, the website and phone outages may last until 4 a.m. Wednesday morning.

ClipperLogo_JPG

 

Posted under News

Routes 2 & 6 Construction Alert

Effective Monday, January 11, 2016

Routes 2 & 6 may experience minor delays due to construction to enhance roads and lighting.

The Northbound Sacramento and Virginia St bus stop will be temporarily moved north of Virginia St until further notice.

Please plan accordingly during construction and bus stop deviation. Normal service will resume as soon as construction is complete. Thank you for your patience.

Routes 2 & 6 Route Construction Alert

Route 2 & 6 Route Construction Alert

Posted under News