SolTrans

SolTrans ADA Paratransit Bus Service

SolTrans ADA Paratransit bus service is available to qualified, certified persons with disabilities unable to board a regular SolTrans fixed route bus, access a SolTrans bus stop, or otherwise navigate the regular fixed route bus system due to a disabling condition as defined by the Americans with Disabilities Act (ADA).  This does not include disabilities that only make use of accessible transit service difficult or inconvenient.

SolTrans Paratransit provides shared ride, origin to destination bus service by advance appointment.  Service operates parallel to the fixed route system, during the same hours and days.  SolTrans ADA Paratransit fares are listed on the Fare Structure tab of our website.

Eligibility and Information:  (707) 541-7184

Please click here for more information.

 

Posted December 9, 2013

Rider Alert:  Trip Scheduling, ADA Paratransit and Dial-A-Ride

 

September 10, 2013

SolTrans ADA Paratransit Rider’s Guide

Effective July 1, 2013

A copy of the ADA Paratransit Rider’s Guide has been mailed to all certified SolTrans ADA Paratransit passengers.  Newly certified passengers will receive a copy from CARE Evaluators.

To print the Rider’s Guide as a full color booklet, please click the link below.  The booklet prints best two-sided and flipped on the short edge,  (page settings are horizontal, landscape, on 8.5″ x 11″ standard paper).

SolTrans ADA Paratransit Rider’s Guide booklet for print

To print a simple text version of the Rider’s Guide on standard paper, please click the link below:

SolTrans ADA Paratransit Rider’s Guide text version for print

To view the complete information on our website, please click here.

May 24th, 2013

NEW for SolTrans Paratransit : ADA In-Person Eligibility Assessment Process

Effective July 1, 2013

SolTrans and all the Solano County Operators, in partnership with the Solano Transportation Authority, are implementing a new In-Person ADA Eligibility Assessment Process.  The old paratransit paper application will no longer be used.

Click the link for more details: Link to New ADA Eligibility Assessment Process

 

SolTrans ADA Paratransit Passenger No-Show Policy

Effective March 1, 2013
 
SolTrans ADA Paratransit Passenger No Show Policy
 

SolTrans has adopted a new ADA Paratransit Passenger No-Show policy in an effort to bring our riders more efficient paratransit service, and to be up-to-date with FTA findings, best practices, and community input.

View the No-Show Policy by clicking here:  ADA Paratransit Passenger No-Show Policy.