ADA Paratransit Passenger No-Show Policy

Code of Conduct

Reasonable Modification of Policies and Procedures

Tickets and Passes Distribution Policy

ADA Paratransit Passenger No-Show Policy

 Effective March 1, 2013

SolTrans has adopted an ADA Paratransit Passenger No-Show policy in an effort to bring our riders more efficient paratransit service, and to be up to date with FTA findings, best practices, and community input. No-shows are recorded each time a paratransit passenger makes a late cancellation, forgets to cancel a trip, declines the trip at the door, or is not available for pick-up for a scheduled trip.

View the complete policy by clicking here:  ADA Paratransit Passenger No-Show Policy.

SolTrans Code of Conduct

 Effective March 20, 2014

SolTrans has adopted a Code of Conduct policy. SolTrans delivers safe, reliable and efficient transportation services that link people, jobs, and our communities. By riding with SolTrans, you agree to follow the Code of Conduct, which applies to our entire bus system. Violations may result in immediate removal from a bus or facility and suspension of riding privileges.

View the complete Code of Conduct by clicking here:  SolTrans Code of Conduct.

Reasonable Modification of Policies and Procedures

Effective September 17, 2015

SolTrans is committed to providing safe, reliable, and accessible transportation servicess. To ensure equity and fairness, and to comply with Federal law, SolTrans has a process for requesting Reasonable Modifications to existing Policies and Procedures to avoid discrimination on the basis of disability. SolTrans grants such modifications on an individual basis provided that do so is within the authority of SolTrans; does not fundamentally alter the nature of its services; does not constitute a direct threat to the health and safety of others; will not impose an unreasonable financial or administrative burden; and will not require the commission of an illegal act on the part of SolTrans or its contractors.

View the entire process by clicking here: SolTrans Statement on Reasonable Modification of Policies.

SolTrans Request for Reasonable Modification (English)

Tickets and Passes Distribution Policy

Effective May 18, 2017

This policy governs the distribution, use and reporting of tickets or passes to a facility, event, show or performance for entertainment, amusement, recreation or similar purpose (the “Event”) donated or given to Solano County Transit (SolTrans). This policy is established in accordance with Section 18944.1 of the Fair Political Practices Commission (“FPPC”) Regulations and identifies the circumstances under which SolTrans’ distribution of tickets or passes to a SolTrans official for which no consideration of equal or greater value is provided by the public official does not result in a gift to the individual official or employee. Tickets or passes distributed and accounted for in compliance with this policy and Section 18944.1 will not be considered gifts to SolTrans officials who make use of such tickets and passes.

View the entire policy by clicking here: Tickets and Passes Distribution Policy

Agency Reports of Ceremonial Role Events and Ticket/Pass Distributions

Reports for the last 12 months are shown below. To obtain reports prior to the last 12 months, please contact the SolTrans Board Clerk at (707) 736-6990, or enter your request in the comment field at the bottom of this webpage.


2017-2018 FPPC Form 802 Filings (Report of Ceremonial Role Events and Ticket Admission Distributions)

Agency/Department Name Function/Event Name Date Filed
SolTrans Board Solano Community College Annual Benefit Gala 9/20/18
SolTrans Board & Employees APAPA Annual Celebration of Young Leaders 9/10/18
SolTrans Board Rebuilding Together Solano County Sponsor & Volunteer Appreciation Breakfast 5/14/18
SolTrans Board & Vallejo City Council Florence Douglas Senior Center Gala & Auction 5/7/18
SolTrans Board & Employees Benicia Chamber Installation Dinner 1/31/18
SolTrans Board & Employees Vallejo Chamber Installation Dinner 1/31/18
 SolTrans Employee Filipino American Chamber Holiday Event  1/05/18
SolTrans Employees, BB&B, Senate District 3, & Congressional District 5 Rebuilding Together Solano County- Renovation Rocks the House 11/30/17
SolTrans Employees Filipino American National Historical Society dinner 10/20/17
SolTrans Employees NAACP Vallejo Annual Banquet 10/03/17
SolTrans Board & Senate District 3 APAPA Fundraiser Gala 9/8/17
SolTrans Employees & BB&B Business Group Vallejo Community Arts Foundation Event 9/8/17
SolTrans Board & Employees Employee Appreciation Event 9/8/17